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v5: How to Install Macrium Reflect

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v5: How to Install Macrium Reflect



This article explains how to install Macrium Reflect on an Internet connected PC using the Macrium Reflect download agent.
For a description on installing to an offline  (non Internet connected) PC please see here

Downloading Macrium Reflect Installer and PE Components

1. Download the Macrium Reflect Download Agent and run it

2. If you have purchased Macrium Reflect then Click 'Full Software' and enter a valid license key to automatically download your purchased product.


Note: To download a 30 day trial Click 'Trial Software' and select the Macrium Reflect Edition from the drop down list to the right.

3. Enter the folder where the downloads will be saved to or Click '...' to select a folder.  

4. Click 'Run installer directly after downloading' to run the installation package as soon as the download completes successfully.
Note: If you intend to install on another computer then leave this item unchecked.

5. Click Options to select different download options (see Modifying the default selections):

6. Click Download to start downloading your installation files.



Modifying the default selections

By default, the most appropriate installation for your PC will be selected for download.  This is based on operating system, architecture and existing rescue media components.   For more options Click 'Options' on the main download agent window as seen at step 5 above:

In the new small Options dialog you can change the combination of downloaded files for your requirements.  For example, you can choose to download the Reflect Installer and the Windows PE 3 or 4 components.  The PE 3 or 4 components are needed for restoring, such as when using rescue media or boot menu.  Both PE 3 and 4 can restore all the operating systems including XP, but PE 4 can be useful when PE3 has hardware compatibility issues such as USB 3.

Select download options from the drop down menu shown circled in red.  You can also select your 32 bit or 64 bit architecture in the dialog:



Click 'OK' to return to main Agent Window.
 

The 'PE 3 or PE 4 (WAIK) Components only' options can be used to download only PE 3 or PE 4 components, such when Macrium Reflect is already installed so does not need to be downloaded again.  This is an alternative to the wizard found when creating rescue media, when PE 3 or 4 has not been previously installed.


Resolving Download Issues

Download Failures (Error Code: 1)

Download failures can generally be attributed to either an unstable internet connection or anti virus/malware software interfering with the download. Please try the following steps to resolve the issue
  • Reboot the computer to clear any internet cache files
  • Disable anti virus/malware software for the duration of the download and installation of Macrium Reflect.
  • Download the Macrium Reflect installer on it's own. If the internet connection is unstable, the prolonged download of WinPE components can be postponed and attempted from within the Macrium Reflect software
  • Perform a CleanBoot of Microsoft Windows (see: this link for more help) to remove any third party components possibly affecting the download
  • Download the installer on another computer

MD5 Checksum Failures (Error Code: 2)

MD5 checksum failures can generally be attributed to either an unstable internet connection or anti virus/malware software. Please try the following steps to resolve the download issue:
  • Reboot the computer to clear any internet cache files
  • Anti virus/malware or another third party process has either locked or quarantined the downloaded file preventing the MD5 check. Temporarily disable these forms of software for the duration of the download an install process
  • Perform a CleanBoot of Microsoft Windows (see: this link for more help) to remove any third party components possibly affecting the download

WinPE Download Locations

WinPE installations can be downloaded and installed manually from the following Microsoft links, negating the need to use the Macrium Reflect download manager for WinPE Components.

WARNING: These downloads from Microsoft will be very large and are generally in excess of 1GB


Search Terms
Download Trial
Macrium Reflect Download Agent
Download Rescue Media Components

Details
Last Modified:28 Apr 2014

Last Modified By: chris.bamford@macrium.com

Type: Tutorial

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