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	Title	Created
	Windows 8/Server 2012 Network Connection Issues under WinPE The Windows 8 product family has implemented the SMB Secure Negotiateprotocol, this requires connections to Windows 8 network shares to besigned or connection will be refused. This can result in a failureto connect to a Window 8 network share when booted...	14 Feb 2015
	Enabling Surface Pro 3 Dock Gigabit Ethernet drivers in Windows PE Please follow the below instruction to prepare your rescue media for use with the Ethernet port on your Surface Pro 3 dock. Step 1: Visit: http://www.microsoft.com/en-gb/download/details.aspx?id=38826 Step 2: Click on Download...	21 Oct 2014
	Macrium Reflect crashes if PretonSaver application is running When running Macrium Reflect v5.3 you may see the following application crash event if PretonSaver ink saving application is installed and running on your system: The PretonSaver application uses hook technology to intercept operations between...	11 Aug 2014
	Configuring a Tower of Hanoi backup scheme in Reflect In this tutorial you will be shown how to set up a Tower of Hanoi scheme that will provide up to a month (32 days) of backup coverage at any given time. Due to the design of the ToH backup system the exact level of coverage will vary between 16-32 days,...	6 Aug 2014
	Windows Update (and other Windows Features) not working after clone to Advanced Format disk The Problem Sometimes after cloning a system to a new disk that is Advanced Format it is possible that Windows Update thinks that the update service is not running despite the fact the the service reports to be running in Services . This is a...	30 Jul 2014

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	How to troubleshoot Microsoft Volume Shadow copy Service errors Macrium Reflect uses a Microsoft service called Volume Shadow copy Service to enable disk images to be created and files to be backed up when in use. When VSS fails it can sometimes mean that you are unable to create a disk image or backup open files...	473,773	26 Sep 2008
	v5: How to clone a disk It is possible to clone an entire hard drive or specific partitions on a hard drive to a new one. This is particularly useful if a hard drive isbeing upgraded to a larger size for example. Macrium Reflect manages the hard drive IDs such that the target...	299,496	13 Jun 2011
	v5: How to restore a backup image This article describes how to restore a backup image Restoring a backup image is very simple using Macrium Reflect. If the image contains only data, it is a matter of restoring it back to its original location. For system images that contain boot data,...	255,586	3 Jun 2011
	How to create USB rescue media In this article we will explain how it is possible to simply create a USB flash drive to boot Windows PE. Note: this article is only relevant to releases newer than v5.2.6474. Introduction USB based rescue media offer some advantages over CD/DVD based...	236,612	18 Mar 2014
	How to run an elevated command prompt Description When trouble shooting, Macrium Support may request that commands be run in an MS-DOS command prompt under elevated mode. Elevated mode is where a program is run under Windows using Administrator privileges. It is not enough to already be a...	223,511	20 Dec 2011