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How to use Mailbox Restore

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How to use Mailbox Restore

What is Mailbox Restore?

The Mailbox Restore functionality of Macrium Reflect Server Plus allows you to restore individual emails from a backup of Microsoft Exchange. This is useful if your backup contains some vital emails or attachments, but you don't want to have to restore the whole Exchange server in order to access them .

Mailbox Restore can restore emails, appointments, contacts, journal entries, notes and tasks. Whenever this knowledgebase article describes restoring "emails", any of these can be restored in the same way.

Access requirements

For Mailbox Restore to function, Microsoft Exchange MAPI and CDO must be installed on the server. These are present by default on Exchange Server 2003. For Exchange 2007 or later, they can be downloaded from the following link:

In order to restore an email using Mailbox Restore, the edition of Microsoft Exchange running on the target server must be the same as the original server. An email backed up on a server running Exchange Server 2007 can be restored onto other servers running Exchange 2007, but not to a server running Exchange 2010.

A mailbox needs to exist on the target server, with the same name as the original mailbox.

The user running Reflect must have full access permissions for the mailbox being restored to. Further information about setting up these permissions can be found in the following knowledgebase article:
Setting up permissions for Mailbox Restore

Using Mailbox Restore

Instructions for how to back up your Exchange server can be found in the following knowledgebase article:
Backing up an Exchange Server

1 . Start up Reflect. Go to the Restore tab, click on "Microsoft Exchange Restore", and click "Restore Exchange Mailboxes".

2 . The first page of the Mailbox Restore wizard will let you choose the
message store / database, and the Exchange backup to restore from. After selecting a backup, click "Next".

First page of the Mailbox Restore wizard

3 . Once the backup has mounted, the wizard will show a tree view of all the mailboxes within the chosen message store or database. You can navigate through the tree view, and select entire folders to restore, or can click on a folder to display and select individual emails.

Second page of the Mailbox Restore wizard

This email list can be filtered by sender, recipient, subject, date sent, or whether there are attachments.

Mailbox Restore filters

4 . Once the emails you wish to restore have been selected, click the Finish button. The selected emails will be restored to their original mailbox. Any subfolders will be created as necessary.

Last Modified:16 Oct 2014

Last Modified By: Andrew

Type: Tutorial

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